Delivery made simple.
From our St Marys warehouse to your doorstep. Explore delivery options, shipping rates, order processing and our free 24/7 Click & Collect service.
Standard delivery for eligible parcels. Heavy or bulky items may cost more.
Free standard shipping on eligible orders, subject to shipping conditions.
Secure PIN-protected parcel lockers in St Marys, NSW.
Same-day delivery may be available in selected areas. Enquire first.
Free 24/7 Click & Collect
Collect from our secure parcel lockers in St Marys, NSW. Once your order is ready, we'll send your locker number, PIN and collection instructions. Please wait for confirmation before attending.
Your order, step by step.
A simple overview of what to expect after placing an order.
Place your order
Choose your products and delivery method at checkout. Confirm your address before paying.
We prepare your parcel
Our warehouse team processes and packs your order. Processing times depend on stock and order volume.
Delivery or collection
Orders travel with our courier partners, or you'll receive a notification when collection is ready.
Shipping information & FAQs
Important delivery conditions, costs and policies in one place.
How much does shipping cost?
Standard shipping is $14.50 for eligible orders, with free standard shipping on eligible orders of $175 or more. Heavy, bulky or oversized products and certain delivery addresses may attract additional freight charges. The final applicable rate is shown at checkout.
When will my order be dispatched?
We aim to dispatch orders within 2 business days, where stock is available. Processing may take longer during peak periods, public holidays or unexpected delays. Contact us before ordering if your delivery is time-sensitive.
How long does delivery take?
Delivery commonly takes approximately 2–9 business days after dispatch, depending on destination and carrier. This is an estimate, not a guarantee. Remote locations, public holidays, weather and courier disruptions may extend transit times.
Do you deliver throughout Australia?
We offer shipping across Australia, subject to product restrictions, courier coverage and checkout availability. Some remote destinations or bulky products may require a custom freight quote.
Can I arrange same-day local delivery?
Same-day local delivery may be available in selected areas depending on your location, order size, order time and our delivery schedule. Please contact us before placing an urgent order.
How does 24/7 Click & Collect work?
Collection from our secure St Marys lockers is free. Wait until you receive a ready-for-collection message with your locker number, PIN and instructions. See Click & Collect details →
What if my parcel arrives damaged or goes missing?
Contact us promptly with your order number and any relevant photos. Keep the parcel and packaging for review. We will assess the issue in accordance with applicable consumer law and our policies. Refunds & Returns →
What if an item is out of stock?
If an item becomes unavailable after ordering, we may offer an alternative, a refund for the unavailable item or an updated estimated dispatch date. We will contact you about the available options.
Can I change my delivery address?
Contact us as soon as possible. We may be able to update an address before dispatch, but changes cannot always be made once an order has been handed to the courier.
Questions about your delivery?
Our team can help with shipping options, collection, urgent orders and delivery enquiries.
From St Marys to all corners of Australia.
We deliver Fun Foods Direct products across Australia.